Information Technology Department

Work Orders on Institution Computers
Work Orders and Problems should be reported to the IT Department. Because the Computer Information Technology class repairs and updates computers, the reported problem will be taken care of as time permits. Instructors and staff reporting issues or problems with an instructor's computer will receive priority. These work orders will be handled by the IT staff of TTC Shelbyville.

Personal Work Orders
Students with personal computers can bring them to the CIT or CIS programs to be repaired. Students must supply all software and materials needed to repair their pcs. Repairs are performed as time permits. TTC Shelbyville and the CIT/CIS class are not responsible for the loss of data on your computer or hard drive.

Use of TTC Shelbyville Network
Students or Vistors who wish to use the school network with their personal computing device must register that device with the IT Department. In order to register the device, the IT Department must have the MAC address of the device. Here's were to find your MAC address -

iPhone - Navigate to Settings - General - About
iPad      - Navigate to Settings - General - About
iPod      -   Navigate to Settings - General - About
Droid    -    Settings - About Phone - Status
Blackberry - Home Screen - Options - Status
Windows XP - Click Start - Run - type cmd - enter - type ipconfig /all
Windows 7 -   Click Orb (Windows logo circle - formerly start in XP) - type cmd - enter - type ipconfig/all

Students may bring personal equipment to the school and use the school's wireless network. (Wireless Availability covers the entire school.) Students must abide by the polices set forth at TTC Shelbyville. The IT staff reserve the right to remove equipment from the school's network for safety and security reasons.

Student Email
The IT department will issue you a live.edu account for email as time permits. If you have misplaced your password, you must appear in person in order to have your password reset.

Software
Microsoft products are sold to students through the administrative offices. The IT department will assist you as time permits with the installation of these products. Students are responsible for making sure their computer meets the minimum requirements.

QR Codes

QR Codes allow you to download and read information to your smartphone or tablet computer.

Apps to read QRCodes
Apple NeoReader
Android Barcode Scanner

Policies and Safety

Preventing Identity Theft

IT Policies for TTC Shelbyville

Benefits

Student Email

Student Life and Benefits

Amazon Discounts

Skydrive (store 25gb of data online)

Amazon Clou d (store 5gb of data online)

Office Live Online

Safety Information and Text Messaging signup on Nixle, Twitter or Facebook

Student Matrix - You can check your email, see your Attendance Record, check your grades, check your receipts and financial aid, and access your personal demographics. (Address, Phone, Email, etc.) Logs are maintained Daily. Social Security Numbers, Driver's License Numbers, DOB's are not kept on this server. The IT department will give you a password.* It is illegal to log in to this server under false pretenses.

Student ID - Many organizations offer discounts with your student id.

Follow us on Facebook and Twitter. Don't forget to check out the Tech Blog for the latest in computer news and tips.

Resources
The online learning center provides tutorials for using software. The IT department also has a nationally recognized technical blog that has over 2500 DIY articles.

Computer Maintenance

CCleaner

Computer Security - scan your computer for viruses

Kaspersky Virus Scanner

McAfee Security Scan

Panda Security Antivirus Scan

Qualys Browser Check