Information Technology Department
Work Orders and Problems should be reported to the IT Department. Because the Computer Information Technology class repairs and updates computers, the reported problem will be taken care of as time permits. Instructors and staff reporting issues or problems with an instructor's computer will receive priority. These work orders will be handled by the IT staff of TTC Shelbyville.
Students with personal computers can bring them to the CIT or CIS programs to be repaired. Students must supply all software and materials needed to repair their pcs. Repairs are performed as time permits. TTC Shelbyville and the CIT/CIS class are not responsible for the loss of data on your computer or hard drive.
Students or Vistors who wish to use the school network with their personal computing device must register that device with the IT Department. In order to register the device, the IT Department must have the MAC address of the device. Here's were to find your MAC address -
iPad - Navigate to Settings - General - About
iPod - Navigate to Settings - General - About
Droid - Settings - About Phone - Status
Blackberry - Home Screen - Options - Status
Windows XP - Click Start - Run - type cmd - enter - type ipconfig /all
Windows 7 - Click Orb (Windows logo circle - formerly start in XP) - type cmd - enter - type ipconfig/all
The IT department will issue you a live.edu account for email as time permits. If you have misplaced your password, you must appear in person in order to have your password reset.
Microsoft products are sold to students through the administrative offices. The IT department will assist you as time permits with the installation of these products. Students are responsible for making sure their computer meets the minimum requirements and the software is legally owned by the student.
Safety Information and Text Messaging signup on Nixle, Twitter or Facebook
The online learning center provides tutorials for using software. The IT department also has a nationally recognized technical blog that has over 3500 DIY articles.
Networkworld and Computerworld Magazine
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