Business Systems Technology

This course is designed to prepare the student for a successful career in the business world. Along with the development of clerical skills on a variety of office machines including computers, the student develops judgment, attitudes, dependability, cooperation, initiative and other personal qualities that are considered essential for success. Most instruction is on an individual basis. In this way, each student's own aptitudes and personal characteristics can be recognized. This gives all students the opportunity to grow in knowledge and skill development at a rate best suited to their own ability.

Mission

The mission of the program is to provide the technical instruction and skill development for the student to become gainfully employed in the field of business occupations.

Nature of the Work

Approximately thirteen million people are employed in office related occupations. There are hundreds of types of jobs, including secretaries, receptionists, data entry clerks, word processors, general office clerks, bookkeepers and typists. Office or clerical jobs represent a wide variety of skills and experiences which are important in all phases of business and business communications. In today's modern commercial world, machines do many formerly done by hand. As a result, many office jobs require skills in the operation of a wide variety of office machines including computers.

A knowledge of spelling and grammar and an ability in math are important for most types of clerical work. Formal training is required for entry-level jobs; however, practically all beginning clerical workers receive some on-the-job training.

Many types of clerical work offer good prospects for advancement after gaining experience within an organization. This is often an important consideration in selecting employees for higher paying and more responsible positions. In large business offices, promotions eventually may lead to supervisory or management positions.

Broad Units of Study

Orientation and Safety
Technology Foundations
Learning Strategies
Professional Development
Introduction to Computers
Keyboarding and Document Processing
Business Math and Personal Finance
Office Procedures
Business Communications
Intermediate Document Processing
Spreadsheet Applications
Database Applications
Presentation Software
Employability Skills
Accounting
Payroll
Computerized Accounting
Advanced Telecommunications
Customer Relations Management and Ethics
Public Communication
Collections Management
Medical Terminology
Medical Ethics
Medical Office Procedures
Medical Transcription
Introduction to Medical Insurance
Introduction to Medical Coding
Electronic Health Records

Business Systems Technology Estimated Student Expenses

Part-Time Business Systems Technology Estimated Student Expenses

Programs Awards and Length

Title	Est. Hours	Award
General Office Assistant	432	Certificate
Software Applications Specialist	864	Certificate
Administrative Assistant with Accounting Emphasis	1296	Diploma
Administrative Assistant with Customer Service Technology Emphasis	1296	Diploma
Medical Administrative Assistant with Transcription Emphasis	1296	Diploma
Medical Administrative Assistant with Insurance and Coding Emphasis	1296	Diploma

Sheree Hamilton, Business Systems Technology Instructor

Bachelor Business Education
Middle Tennessee State University, Murfreesboro, TN.
30+ years experience
Sheree.Hamilton@ttcshelbyville.edu

Dr. Gwen Bean, Business Systems Technology Instructor

Ed.D. Educational Leadership - Trevecca University
M.A. Organizational Management - Trevecca University
B.A. Management and Human Relations - Trevecca University
A.A.S. Office Systems Technology
C.P.S. Certified Professional Secretary
32+ years experience
Gwen.Bean@ttcshelbyville.edu